Privacy Policy

PRIVACY POLICY

Effective Date: June 3, 2026
Last Updated: June 3, 2026

This Privacy Policy describes how HD Cosmetic Co (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the "Site") or otherwise communicate with us.

1. INFORMATION WE COLLECT

We collect personal information about you from various sources to process orders and improve your shopping experience:

Information You Provide Directly:
- Contact Details: Name, shipping address, billing address, phone number, and email address.
- Account Information: Username, password, and shopping preferences.
- Payment Information: Credit card details or secure tokens from third-party processors (e.g., Shopify Payments, PayPal).
- Customer Support: Information you share when communicating via our contact forms or customer chat.
Information Automatically Collected (Cookies & Tracking):
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Time spent on pages, links clicked, items added to cart, and browsing history managed via tracking pixels (e.g., Meta Pixel, Google Analytics).
Information Collected From Third Parties:
- Our e-commerce platform provider, Shopify, which shares data necessary to fulfill transactions.

2. HOW WE USE YOUR INFORMATION

We use the data we harvest to provide exceptional service, fulfill our contractual obligations, and communicate with you:

Order Fulfillment: To process transactions, organize shipping, provide invoices, and handle returns.
Marketing & Communications: To send you newsletter promotions, text updates, abandoned cart reminders, and tailored advertisements via Klaviyo.
Site Optimization: To analyze performance, patch security vulnerabilities, and enhance layout functionality.

3. SHARING YOUR INFORMATION

We do not sell your personal data. We only share information with critical service providers who help us run our business:

Shopify: We use Shopify to power our online storefront. You can review how Shopify uses your data in the Shopify Privacy Policy.
Klaviyo: We use Klaviyo to manage our marketing opt-in lists, welcome flows, and automated message deliveries.
Payment & Shipping Carriers: Data is shared securely with banks, payment gateways, and shipping services (e.g., USPS, UPS, FedEx) to process and deliver physical packages.
Legal Compliance: We may share data to comply with valid laws, subpoenas, or defend our legal rights.

4. COOKIES AND BEACONS

Our Site uses cookies to remember your shopping cart items, measure website traffic, and deliver personalized social media ads. You can choose to disable tracking cookies through your browser's native settings, though doing so may prevent certain site features from working correctly.

5. YOUR RIGHTS AND CHOICES

Depending on your regional legal location, you may possess the following data privacy rights over your personal profile:

Access & Correction: The right to request a copy of the specific information we store about you and correct errors.
Erasure ("Right to Be Forgotten"): The right to request that we delete all your collected personal data.
Marketing Opt-Out: You can withdraw your subscription consent at any moment.
- To stop receiving marketing emails, click the "Unsubscribe" link at the bottom of any Klaviyo communication.
- To stop text messages, reply "STOP" to any automated SMS prompt.

6. DATA RETENTION AND SECURITY

We maintain your transaction records for our standard legal archives unless you ask us to delete this database. We apply physical and digital firewalls, server encryption, and access permissions infrastructure to safeguard your information from unauthorized breaches.

7. CHILDREN'S PRIVACY

Our website is intended strictly for adults and is not intentionally targeted toward children under the age of 13. If you suspect a minor has provided us with personal contact data, please reach out to us immediately to remove it from our lists.

8. CHANGES TO THIS POLICY

We reserve the right to modify this statement periodically to reflect adjusted business practices or evolving regulatory demands. The updated timestamp at the top of this document will reveal when a rewrite has occurred.